Question 1

Is there a minimum order?

Accepted Answer

No. STARFITS is a direct-to-consumer brand — order a single piece if that is all you want, and it ships anywhere in India.

Question 2

How long does shipping take?

Accepted Answer

Orders confirmed before 11am IST usually go out the same working day — that is our courier's pickup cut-off. Later orders are dispatched the next working day. Delivery across India then typically takes 2–6 working days, and the courier's own estimate for your pincode is shown at checkout.

Question 3

Which sizes are available?

Accepted Answer

Tees come in S, M, L, XL and XXL. The women's embroidered range is currently made in a single size — the measurements are published on each product page, so check them against a garment you already own. Kurti lengths can be customised where the product page offers the choice.

Question 4

What payment methods do you accept?

Accepted Answer

We accept UPI and secure online payment by card, netbanking or wallet. Cash on Delivery is available too — pay the delivery agent when your order arrives. Otherwise smaller orders are paid in full at checkout. On orders of ₹5,000 or more you can pay 50% online now and settle the balance online from your Track Order page — we dispatch once it clears.

Question 5

What is your return / replacement policy?

Accepted Answer

We do quality checks before dispatch. If something is wrong: returns (refund) within 2 days of delivery, exchanges within 5 days. Every request needs clear photos of the item and tags — an unboxing video is strongly recommended and gets damage or wrong-item claims approved fastest. Raise it from Track your order.

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