Privacy Policy

1. Information we collect

When you browse, place an order or contact us, we may collect:

• Contact & delivery details — name, mobile number, email address, shipping address and PIN code.
• Order information — products, sizes, quantities, prices and payment reference (UTR) or payment screenshot you provide.
• Communications — messages you send us via WhatsApp, phone, email or forms.
• Usage data — pages visited, device and browser information, collected via cookies and analytics tools (Google Analytics, Google Tag Manager).

2. How we use your information

• To process, pack, ship and track your orders.
• To verify payments and prevent fraud.
• To respond to your enquiries and provide customer support.
• To send order updates and, with your consent, offers and catalogue updates.
• To improve our website, products and service.

3. Sharing your information

We do not sell your personal data. We share it only with:

• Courier & logistics partners — to deliver your order.
• Payment providers — to verify UPI payments.
• Service providers — such as analytics, strictly to operate our website.
• Authorities — where required by law.

4. Cookies & analytics

We use cookies and tools like Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as intended.

5. Data security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure.

6. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing messages at any time.

7. Contact us

For any privacy questions, contact us at support@starfits.in or call +91 87509 31463.
STARFITS, 93 J Laxmi Nagar, New Delhi 110092, India